Please note: Replacement Warranty claim request is eligible between 7 days after purchase. We may ask for parcel unboxing video to proceed replacement process, Make sure to record a video while opening your package. The product must be in the same condition, as at the time of sale. If the product suffers external damage, such as a fall, hit or break, the warranty will be void.

1. Claim is eligible if phone cameras are not working.
2. Claim is eligible if phone’s physical buttons are not functional.
3. Claim is eligible if phone’s  speaker is defective.
4. Claim is eligible if phone’s  receiver is not defective.
5. Claim is eligible if phone’s  vibration motor is defective.
6. Claim is eligible if phone’s  battery is completely dead.
7. Claim is eligible if phone’s  flashlight is defective.
8. Claim is eligible if phone’s  charging jack is defective.
9. Claim is eligible if phone’s  headphone jack is defective.
10. Claim is eligible if PTA approved phone do not picks up sim card.